Frequently Asked Questions
What is our Refund Policy?
A valid reason must be presented before sending a product back which can be factors such as defects. All refunds can only be approved within the first 30 days the order has been placed but there is no guarantee for approval.
For a refund to be approved you are required to contact Culture 4 via email or DM and provide photos or a valid reason for refund. Exchanges of the same item are accepted if the item is still in stock. The amount that is refunded will be the exact amount that is payed in the prior order placed.
Culture 4 is not responsible for any stolen packages.
How Long Are Shipping Times?
All domestic orders will be shipped approximately 3-5 weeks.
Can we ship globally?
Global shipments can be consulted through culture4clothing@gmail.com or Instagram DM @culture4clo. This is because the price varies from how far you are located from our warehouse.
For furthermore questions, please contact us below!